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Providing customer insights

ChatGPT, the AI language model, can be a valuable tool for providing customer insights from social media. By using ChatGPT, you can analyze social media content and extract valuable information that can help you understand your customers better. ChatGPT can assist in identifying customer preferences, opinions, and behaviors by analyzing their social media activity. The insights gained from ChatGPT can be used to improve customer engagement, enhance product or service offerings, and boost customer satisfaction.

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Prompts

Copy a prompt, replace placeholders with relevant text, and paste it at our chat
Prompt # 1
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"Strategies for Utilizing Advanced Social Media Analytics to Identify and Evaluate the Frequency and Severity of Customer Complaints and Concerns regarding [Product/Service] on [Social Media Platform]"

Prompt # 2
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"Who can provide a list of keywords or phrases that customers use when they talk about [product/service] on [social media platform]?"

Prompt # 3
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"What are the positive sentiments associated with [product/service] on social media?"

Prompt # 4
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"How can we improve our customer service based on feedback from [social media platform] users?"

Prompt # 5
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"How to know what are the trending topics related to our brand on [social media platform]?"

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Tips

Follow these guidelines to maximize your experience and unlock the full potential of your conversations with Mate Chat.
Experiment with different prompt formats: The format of the prompt can have a big impact on the quality of the generated text. Experimenting with different prompts can help you understand what works best for your specific use case.
Play around with the temperature and top-k hyperparameters: These hyperparameters control the level of randomness and diversity in the generated text. Experimenting with different values can help you find the sweet spot that works best for your specific use case.
Locked content access
You need to buy the Bot or Plus Plan in order to see setup guide and access the bot.

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